For Cruise and ferry companies

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Benefits

A privileged Partnership Agreement between On Waves and your company creates an unprecedented on-board revenue stream while delivering the highest level of services to your clients.

On Waves provides all necessary infrastructure,and expertise to implement and maintain a state of the art on-board communication system. This includes network on the vessel and all international interconnections and roaming agreements for call terminations around the world. Service is totally free of cost or to your company, and On Waves owns, operates, maintains and fully supports the entire network.

On Waves is an excellent tool to maintain close communication between your headquarters and staff on vessels. Chief Officers and crew members also benefit through our unique social program for seafarers.


Available Services

 

On Waves wireless on board mobile phone service offers seamless connectivity for GSM and CDMA phone owners.


Our main services are:

Wi-Fi service:

Our administrative services are:

Our Wireless Zone applications are:

Our Social services are:

  • Outgoing/Incoming call
  • Outgoing SMS
  • Incoming SMS ( this service is free of charge for the users )
  • Data via GPRS mode for Blackberry and PDA’s
  • MMS
  • Pre-paid GSM phone cards usage
  • Internal call system integration

  • Full or part vessel coverage availability

  • Part time coverage on demand

  • Marketing Messages via on board or shore generated SMS

  • Welcome SMS to passengers.

  • Secured web link

  • Real time monitoring of VSAT bandwidth stability and outages

  • Real time monitoring of average and peak VSAT bandwidth usage

  • Real time single vessel or fleet-wide position.

  • Daily status of on board generated traffic for calls an data services

  • Television and Video broadcast to all compatible phones
  • Crew Calling plan through pre-paid system . Extremely low rates globally via a unique tariff.



How it works

On Waves service on board the vessel is composed of a rack and a cable network linked to existing VSAT infrastructure through CAT5 cabling.

Calls are routed from the vessel to a terrestrial gateway of your existing VSAT provider and from this point directly to our own GSM core network for call processing.

On Waves service will be automatically switched-on as soon as the vessel enters international waters which in general is 12 nautical miles. Upon activation passengers will receive a Welcome SMS announcing service availability.

Mobile phones will display “On Waves” as the network service provider. Some older phones this could simply be our Maritime Network Code which is “ IS-08”.


How and When to Install

On Waves´ technical team works with your company based on GA plans and by conducting an in situ inspection to locate ideal locations for antenna installation. We will then submit a comprehensive plan for your review and begin implementation following joint review and agreement on statement of work.

 Depending on each vessel´s architecture, itineraries and rotations, a full implementation takes less than ten days.

Through extensive collaboration and partnerships with the biggest yards On Waves has implemented on board communication systems for some of the biggest ferry and cruise vessels across the world.


Maintenance

On waves service is maintenance-free for your company, with globally available on-site assistance when required. Core maintenance activities are conducted remotely, and our technical team is ready to travel and solve any unforeseen issues. On Waves supports all maintenance and service upgrade costs.



 



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